Partners | Clients

Success Stories

Read the success stories below to find out how Infra has helped clients around the world to effectively manage their service management and help desk requirements.

Archer Daniels Midland
ADM, the US agricultural giant, selects Infra for IT Service Management across its international network.
University of Technology of Delft (TU Delft)
Infra supports an ITIL implementation at the Netherlands largest technical university.
St.George Bank
One of Australia's largest banks uses Infra technology as an enterprise application to support a range of IT Service Management functions.
Dept. for Regional Development
Department for Regional Development (Northern Ireland) chooses Infra technology to manage its extended support network. DEWR - Federal Dept. Employment and Workplace Relations (media story)
DEWR's decision to replace their existing service management system with Infra is another step on the path of standardizing on Microsoft's .NET architecture. Ministry of Education
The Ministry of Education underpins its successful IT Service Improvement Program using an ITIL best practice approach supported by infraEnterprise technology. Sydney 2000 Olympics
The Infra system was run out to Olympic venues around Sydney during the 2000 Olympics, to support a world first coordinated security effort.
Golden Ventures
Infra's ITIL-ready global Service Desk is just the tonic for Golden Ventures
Future Guarantee – Radian Group
A project to consolidate three problem management systems delivers a strategic business advantage to Radian.
Herbert Smith
Leading law firm Herbert Smith rules in favor of Infra's global service desk Kennedys
Kennedys legal services moves smoothly to a web based environment across departments

Aspiren
Aspiren puts Infra to work on new National Performance Management Framework for local government. Macedon Ranges Shire Council
Infra has provided a low bandwidth web solution for a local council across a dispersed geographic region, when other vendors said it couldn't be done. New Plymouth District Council
Integrating infraEnterprise with mapping, ratepayer and contractor systems provides New Plymouth with a single view of all information related to a customer's call. Oklahoma City
Oklahoma City uses Infra software to streamline and improve its ITIL Service Management Southampton City Council
Southampton City Council streamlines procurement process and meets service level agreements with Infra software. Wellington City Council
Wellington City Council's Knowledge Solutions team breathed new life into their legacy applications using an IT Infrastructure Library (ITIL)-based solution and infraEnterprise. Wolverhampton City Council
Wolverhampton City Council measures up with Infra ITIL Service Management
Figleaves
Infra enables figleaves.com to deliver continual improvement in IT Service Management excellence.
Karachaganak Petroleum Operating (KPO)
Karachaganak Petroleum Operating (KPO) in Kazakhstan, one of the world's largest oil and gas condensate fields, uses Infra technology to support its IT operations.
LexisNexis Butterworths
Infra software enables LexisNexis Butterworths' blueprint for IT best practice
Tait Communications
An international supplier of mobile radio equipment has created a "virtual team environment" across its global subsidiaries, sharing corporate skills and resources.
Galileo
Galileo achieves business goals with Infra's web-based global service management software. Navigant International
Infra's web-based service management solution underpins Navigant's move to a centralized IT support structure to manage its international travel network.
Country Energy
Country Energy has implemented Infra to integrate its service management infrastructure following a merger of three companies.

For more information on our products and services Contact Infra

Infra provides ITIL Service Management and Help Desk solutions including Incident Management, Problem Management, Configuration Management, Change Management, Release Management, Service Level Management and Availability Management software.